Do you have a question?
How does the loyalty program work?
After each validated order, receive a €5 discount code by email.
Valid on purchases of €100 or more on your next order ✨
How does the sponsorship system work?
Refer a friend and give them €5 off when they spend €100 or more.
After your order is confirmed, you'll also receive €5 off orders over €100. To take advantage of this offer, contact us at contact@ettismode.com ✨
Can the discounts be combined?
No. Loyalty rewards, referral bonuses, and other promotional codes cannot be combined. Only one discount can be used per order.
What is the return policy?
Our goal is for every customer to be completely satisfied with their purchase. If this is not the case, please let us know and we will do our best to find a solution with you.
Are some of the purchases firm sales?
No, we accept returns within 14 days of receipt, provided that the items are unworn, unwashed and with their original tags .
Contact our customer service to make your return request.
When will I receive my order?
We will do our best to ship your order as quickly as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are of high quality and offer fair value for money.
What are the shipping costs?
France:
• Free delivery to a Mondial Relay collection point
• Mondial Relay home delivery: €6.90
• Free home delivery on orders over €150
Europe & International:
Fees are calculated automatically at checkout based on the destination.
Customs fees may apply for deliveries outside the European Union (at the customer's expense).
